LAYER10_THE HUMAN NETWORK

About Layer10 · the evolution of CommsverseNot new.
Grown up.

Layer10 is the evolution of Commsverse, the community-run Microsoft Teams conference that has brought the UK communications community together every year since 2020. Same people, same principle, a much bigger brief.

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2020
The first Commsverse
40
Exhibitors at Commsverse 2022
5
Disciplines, not one platform
6
Formats, all year round

Commsverse proved the community wanted somewhere to learn without being sold to.

Layer10 is what happens when you take that seriously, and stop limiting it to one platform and one week in June.

Where we come from

The story
so far.

From a conference about one product to a network for an entire industry, built the same way throughout: by the people who do the work.

  1. 2019
    An idea and a dateA community conference for Microsoft Teams, announced for April 2020 at Mercedes-Benz World in Weybridge. One promise from the start: no sales, just tech.
  2. 2020
    Rebuilt online in two monthsThe pandemic closed the doors weeks before the first event. Rather than cancel, the team rebuilt Commsverse as a virtual conference run on Microsoft Teams itself, one of the first community events to make the move.
  3. 2021
    Back in person, and recognisedCommsverse returned as a hybrid event, with virtual days on Teams Voice, contact centre and administration ahead of the in-person conference. Microsoft named its organiser the first winner of the Teams Community Star award.
  4. 2022
    Two days at Mercedes-Benz WorldFive tracks, forty exhibitors and a lunchtime session where more than fifty attendees gave feedback straight to the Microsoft product group. Over 2,500 trees donated to offset the event.
  5. 2023
    A fixture in the calendarEvery June in Weybridge from then on, growing to more than sixty sessions a year across Teams Phone, meeting rooms, contact centre, security and Copilot.
  6. Now
    Layer10The same community and the same principle, now covering every platform and every discipline, all year round.

Why it had to change

The job got bigger
than one platform.

When Commsverse started, the big question was how to move from Skype for Business to Teams. Today the same people run Teams alongside cloud contact centres, AI agents, carrier services and CPaaS, often from several vendors at once.

A once-a-year conference about one vendor's product no longer covers the work. A network that meets all year, across every platform, does.

CommsverseLayer10
What it coversMicrosoft TeamsVoice, UC, CC & CX, Voice AI and CPaaS, on every platform
How oftenOne conference a yearSix formats through the year, and PACKETLOSS every two years
WhereWeybridgeLondon, Liverpool and wherever the community asks for next
Who it is forThe Teams communityEveryone who runs, builds and delivers communications technology, with formats for each side of the industry
The principleNo sales, just techUnchanged

What came next

We asked the community
what came next.

Commsverse attendees, speakers, volunteers and sponsors told us what makes an event worth a day away from work. Layer10 is our answer to them.

What they loved

  • The people, above everything else
  • A deep technical conversation, then a drink with the same person
  • Sessions that taught rather than sold
  • A venue with real character

What they asked for

  • Smaller gatherings, more often and closer to home
  • Roundtables and facilitated conversation, not panels
  • Real deployments, including what went wrong
  • Hands-on demos at a proper technical depth

What they asked us to protect

  • The community at the heart of it
  • Independence from any one vendor
  • Voice, collaboration and contact centre at the core
  • AI where it is useful, not everywhere

What we kept

The best of Commsverse
came with us.

A new name, not a new attitude. These were true in Weybridge and they are true at every Layer10 event.

Run by the community

Organised by people who work in this industry, not by an events company looking for a new audience.

No sales, just tech

The Commsverse promise, word for word. It is still the first thing we check every session against.

A line back to the vendors

Commsverse put attendees in front of the Microsoft product group. Layer10 does the same for every platform, with the blockers the community agrees on.

Events people remember

Teams-branded bacon sandwiches, a driving experience and a lightsabre duel at happy hour. Learning has never had to be dull.

Who is behind it

Commsverse,
and you.

Layer10 is run by Commsverse Ltd, the company behind Commsverse, with community volunteers leading events in their own cities. It is independent of any vendor, and it intends to stay that way.

Get involved

Lead an event in your city, nominate a subject or a speaker, or just come along. If you were at Commsverse, you already know how this works.

Volunteer Have your say

Layer10_

Same community.
Bigger table.

Technology connects systems. People move the industry forward.

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