UC events and meetups across the UKSix formats.
Six jobs to be done.
The protocol series is the year-round half of Layer10: six small unified communications events that run in the two years between each PACKETLOSS conference, for people working with Microsoft Teams, enterprise voice, contact centre, voice AI and CPaaS. Each one states who it is for and how it is run before anybody registers, so you can tell whether it is worth your afternoon.
A half-day roundtable for enterprise technology users. Four facilitated workshops of fifteen people, on topics the community submits beforehand.
Explore SDP →
Relaxed roundtable conversations for people working in UC, contact centre and AI. A private table at a venue with something to do, a set menu and up to twenty people who do the same job, in London and Liverpool, with separate groups for enterprise teams and partners.
Explore RTP →
A community-led afternoon of short talks, live demos and honest lessons across UC, voice, contact centre, AI and CPaaS. Up to a hundred people, subjects chosen by members, and drinks to finish.
Explore SIP →
A free evening meetup for people working across UC, voice, contact centre, AI and CPaaS. Two short talks the community voted for, then drinks and conversation until nine.
Explore MOS →
Once a year, every March, before budgets and roadmaps are set. One big industry question, broken into solvable parts by enterprise practitioners, partners, vendors and independent specialists, then written up as a report.
Explore ICE →
The independent day for UC, voice, contact centre, AI and CPaaS partners: community-chosen talks, shared problems worked through together, and a limited number of vendors looking for partners. Once a year, 80 to 100 partners, £100 a ticket.
Explore SYNC →At a glance
Who each format is for
| Format | Job to be done | Primary audience |
|---|---|---|
| Layer10:SDP Share. Discuss. Progress. |
Help enterprises learn from each other and turn common problems into one voice. | Enterprise IT professionals only. You must work for an organisation that uses technology rather than one that sells it: no vendors, resellers, managed service providers or partner consultancies. |
| Layer10:RTP Real Talk. Real People. |
RTP is that conversation, without having to sit through the rest of the day first. | Two editions, never combined. Enterprise is for UC and IT teams, voice architects, contact centre and CX leaders, with no vendors at the table. Partner is for systems integrators, MSPs, consultants and service providers. |
| Layer10:SIP Share Ideas & Perspectives. |
Learn from people who have actually done it, and share what you have learned yourself. | The open technical community: enterprise IT, UC and voice engineers, contact centre and CX specialists, AI and CPaaS developers, and partners and vendors who come to teach rather than sell. |
| Layer10:MOS Meet. Open. Share. |
Meet the people doing this work in your region, and hear the subjects they actually voted for. | Open to the whole community: enterprise UC and IT, partners and MSPs, vendors, contact centre and CX professionals, and AI and CPaaS developers. |
| Layer10:ICE Industry Connections Exchange. |
Help influence where the industry goes next, alongside every part of it. | Enterprise practitioners, technology partners, vendors and innovators, and independent specialists, chosen for what they can contribute to the question. |
| Layer10:SYNC Share Your Network & Connect. |
Strengthen the partner ecosystem itself: connect capabilities, compare problems and find the next opportunity. | MSPs, systems integrators, resellers, independent consultants and specialist providers, plus up to twenty vendors looking for channel partners, four for each pillar. Not enterprise buyers. |
The colours tell the formats apart. Everything else stays the same, so a Layer10 event looks like a Layer10 event whichever one you attend.