Say what is on your mind, among people who get it.
Relaxed roundtable conversations for people working in UC, contact centre and AI. A private table at a venue with something to do, a set menu and up to twenty people who do the same job, in London and Liverpool, with separate groups for enterprise teams and partners.
RTP is that conversation, without having to sit through the rest of the day first.
Two editions: one for the people who run UC, CX and AI, one for the people who deliver it.
Sound familiar?
We asked the community what makes an event worth a day away from work. These are the answers that shaped Layer10:RTP.
“I love the side conversations far more than the formal sessions.”
“A deep technical chat, then a drink with the same person, and years later they are still part of my network.”
“Networking should be there, but relaxed. Not structured mingling.”
RTP is the side conversation, given an evening of its own.
Who is at the table
Enterprise edition
Organisations that use UC, contact centre and AI technology, including whoever has just been handed the AI brief.
Partner edition
Firms that implement and support the technology for customers, including ones that bid against each other.
What you leave with
A table of peers in similar roles, met properly over a meal rather than in a queue for coffee. The kind of contacts you actually ring later.
What other organisations are trying with Teams Phone, CCaaS, AI agents and everything in between, from the people doing it rather than the people selling it.
Something on your mind about a project, a platform or a decision? Say it out loud to people who have probably been there.
Is this one for you?
What gets talked about
What it is
No sales pitches, no vendor pressure and no corporate messaging. People who work in UC, CX and AI talking about whatever is on their minds, with a host to get the conversation going.
Small enough that everyone gets a word in, big enough that there is always somebody new to meet.
No slides, no agenda and no facilitator with a flipchart. A host gets things going and the conversation goes where it goes.
Everyone at the table does a similar job on the same side of the industry. Nobody is there to qualify a lead.
The practical bit
How it runs
There is no running order. The host gets things started, and after that the conversation finds its own way.
Where it happens
RTP is held somewhere with personality and something to do, as well as somewhere to eat. A shared activity gets a table of strangers talking long before the main course arrives.
Cook together under a chef's eye, then sit down to what you made. It is hard to stay formal with flour on your sleeve.
Learn to mix a proper drink from somebody who does it for a living, and talk shop while you shake.
Brew a batch alongside a craft brewer, and compare notes on platforms while it bubbles.
Calm and hands-on. Busy hands make for easier conversation, and you take what you made home with you.
A typical evening
An example of how an evening runs. Timings vary a little with the venue.
Our side of it
There are not many rules. These are the ones that keep it relaxed for everyone.
Chatham House rule. Use what you hear, but not who said it or where they work.
No recording, no photos, no posting. So people can relax and talk normally.
No vendors at enterprise tables. Not attending, not observing, and no sponsor buying a seat.
No selling at partner tables. Competitors are welcome. Sales pitches are not.
A conversation, not a complaints session. Problems are fair game. Spending the whole time on them is not the point.
Off the record means off the record. Say so mid-sentence and it is honoured, no questions asked.
Layer10:RTP_
Real Talk. Real People.
Tell us which edition fits you and whether London or Liverpool suits you better, and we will let you know when the next one is confirmed.
Twenty places per event, so registering early is the surest way to get a seat.
Ticket
£60per person
Your £60 covers
One ticket per company. Drinks are not included.
RTP or ICE?
RTP is the relaxed one: talk shop, meet people, say what is on your mind. ICE is the working one: one hard question, every side of the industry, and a written synthesis at the end.
| RTP | ICE | |
|---|---|---|
| The conversation | Relaxed, peer to peer | Structured and cross-industry |
| Who is there | Enterprise or partner, never both | Enterprise, partners and vendors together |
| What it is for | Talking shop and meeting people | Working a hard question through |
| The subject | Whatever is on people's minds | One question the community nominates |
| The feel | A table and a meal | A facilitated working session |
Before you register
If something is not answered here, ask us. It is that sort of event.
Whichever side of the table you work on. If your organisation uses UC, contact centre or AI technology, that is the enterprise edition. If it sells, integrates or supports it for customers, that is the partner edition.
No. Turn up, grab a drink and join in. Nobody presents and there is nothing to prepare.
Partly, and we do not apologise for that. It is a better way to meet people than an exhibition hall: one table, up to twenty people, and long enough to actually talk.
SDP is a structured afternoon: four facilitated workshops on topics submitted beforehand, for enterprise teams only. RTP is looser and more social. No workshops, no agenda, just a good conversation with people in the same line of work.
MOS is a free regional evening for the whole industry, vendors included: two community-voted talks, then networking. RTP is one table of peers from the same side of the industry, so the conversation can go further than it does across a busy bar.
No. Problems come up, because they always do, but it is a conversation between people who like what they do, not a support group. Most people leave with more ideas than grievances.
Not at an enterprise table. The partner edition is made up of firms that deliver technology rather than manufacture it, and nobody is there to sell.
Somewhere with personality rather than a function suite. Think a cookery school, a cocktail bar, a craft brewery or a workshop space, with a private table for dinner and something to do as well.
No. The ticket covers the private table, a set menu and the activity. Drinks are bought as you go, so nobody is subsidising anybody else's evening.
No. It is one ticket per company, so the table is up to twenty different organisations rather than a few teams talking among themselves.
Register your interest, tell us which edition you are in and whether London or Liverpool suits you. Each edition runs twice a year across the two cities, and we will let you know when the next date is confirmed.
Elsewhere in the series
A half-day roundtable for enterprise technology users. Four facilitated workshops of fifteen people, on topics the community submits beforehand.
Explore SDP →A community-led afternoon of short talks, live demos and honest lessons across UC, voice, contact centre, AI and CPaaS. Up to a hundred people, subjects chosen by members, and drinks to finish.
Explore SIP →A free evening meetup for people working across UC, voice, contact centre, AI and CPaaS. Two short talks the community voted for, then drinks and conversation until nine.
Explore MOS →Once a year, every March, before budgets and roadmaps are set. One big industry question, broken into solvable parts by enterprise practitioners, partners, vendors and independent specialists, then written up as a report.
Explore ICE →The independent day for UC, voice, contact centre, AI and CPaaS partners: community-chosen talks, shared problems worked through together, and a limited number of vendors looking for partners. Once a year, 80 to 100 partners, £100 a ticket.
Explore SYNC →
